SmartTouch® Holiday Hours
We will be out of office December 25 – January 2, but a member from each team will still be keeping an eye out throughout the business week to take care of questions and emergencies. We’ve also provided a list of contact information for each team member and our Help Desk coverage for the end of the year and beginning of 2018.
Account Service:
Dhyvia Jairam
Sr. Account Manager
(512) 582 5900 x 704
djairam@smarttouchinteractive.com
Haley Thompson
Account Coordinator
(512) 582‑5900 x 710
hthompson@smarttouchinteractive.com
Emil Zawatski
Account Executive
(512) 582‑5900 x 708
ezawatski@smarttouchitneractive.com
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Digital Marketing Team:
Tanner Ross
Director of Digital Marketing
(512) 582‑5900 x 702
tross@smarttouchinteractive.com
Felicity Nava
SEO Manager
(512) 582‑5900 x 715
fnava@smarttouchinteractive.com
Rebecca Eddleman
Content Marketing Coordinator
(512) 582‑5900 x 712
reddleman@smarttouchinteractive.com
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CRM Support:
SmartTouch® Support Desk
(512) 582‑5900 x 6
helpdesk@smarttouchinteractive.com
Devone Torrence
Help Desk Manager
(512) 582‑5900 x 701
dtorrence@smarttouchinteractive.com
David Myers
Sr. Implementation & Customer Success Manager
(512) 582‑5900 x 713
dmyers@smarttouchinteractive.com
Tammy Arishenkoff
Sr. Product Manager
(512) 582‑5900 x 700
tarishenkoff@smarttouchinteractive.com
Albert Castillo
Director of Technology
(512) 582‑5900 x 705
acastillo@smarttouchinteractive.com
Help Desk Holiday Schedule
As with last year, we will have limited coverage for Help Desk Support over the holidays. Christmas Day and New Year’s Day the Help Desk will be closed (but we’ll still have peepers on the Help Desk email). In case of any urgent needs where you may need immediate support, we’ve established the days where someone can be available to monitor the Help Desk and respond to any urgent inquiries.
(512) 582‑5900 x 6 helpdesk@smarttouchinteractive.com
Dec. 23 – 24 – Email Support Only
Dec. 25 – Help Desk Closed
Dec. 26 – 29 – Limited Holiday Coverage
Dec. 30 – 31 – Email Support Only
Jan. 1 – Help Desk Closed
Jan. 2 – Limited Holiday Coverage