SmartTouch® Interactive is the only marketing agency focused on home builders and real estate developers to offer: proven marketing and lead generation programs; a superior lead nurturing CRM and Marketing Automation platform and the industry’s only Mobile CRM App, SmartTouch® NexGen; and a cutting-edge homebuyer geofencing solution, SmartTouch® Geo, all driven by an award-winning team of innovative marketing professionals.

Why We're Different

Meet The Team

Leadership Team

Robert Cowes
President and CEO
A recognized real estate and home builder marketing expert, business owner and speaker, Robert Cowes III is President and CEO of SmartTouch® Interactive. Originally from Panama, Robert is a former college and semi-pro baseball player turned real estate lead gen marketer. As an entrepreneur and 20-year marketing veteran, he has founded multiple companies, including SmartTouch® Interactive and collaborated with numerous businesses across Texas, the U.S. and his native Panama to stimulate economic development in the home building and real estate development industries. Through his decades of leadership experience, he has developed award-winning software solutions, including SmartTouch® NexGen CRM and Marketing Automation, and grown the SmartTouch team of award-winning real estate marketing experts to become a highly sought after home builder and real estate developer marketing agency. In less than a decade, SmartTouch®’s lead generation programs generated over 2 million leads and nurtured over 250,000 prospects that led to over 2 billion in sales.
Tanner Ross
Vice President of Marketing Services
Tanner is the SmartTouch® digital wiz and has mastered the ins and outs of SEO, SEM, Social Media marketing, Analytic Integrations, and third party media placements. From intern to VP, Tanner, in the words of Robert, is one of our most valuable players. And in the words of everyone else in the office, loves digital marketing and energy drinks a little too much.
Aaron Fichera
Director of Operations
Just call him the professor! Aaron is a former school teacher and college professor, turned operational manager extraordinaire. A graduate of the University of North Texas with an M.A. in Social and Economic History, Aaron specialized in examining marketing and advertising trends in the food industries during the post-Civil Rights-era. A soccer fan through and through, Aaron is a supporter of the Arsenal F.C. and Austin's new franchise, Austin F.C.
Digital Marketing Services
Account Services
Lead Nurturing CRM & Product Support
Technical Services
Creative Services
Tammy Arishenkoff
Director of Corporate Marketing & Social Media Services
Eric Shattuck
SEO Manager
Lauren Guerrero
Digital Intern & Report Guru
Michelle Kana
Account Director, Houston
Kelly! Dugas
Account Executive
Brigitte Sanchez
Account Executive
Phoebe Pina
Account Coordinator
Emma Fentem
Account Coordinator
Devone Torrence
Smart Desk Manager
Ayush Mittal
Manager of Web Development
Steven Crocker
Sr. Web Developer
Bruno Sanchez
Sr. Art Director
Henry Medrano
Creative Director
Leisha Richardson
Sr. Marcom Writer and PR Specialist
Renee Yap
Art Director
Shawn Ng
Creative Director
Tammy Arishenkoff
Director of Corporate Marketing & Social Media Services
Tammy has been part of our SmartTouch® family for almost a decade with a little hiatus in between job descriptions. Originally from the software and CRM side of the company, she now lives (and LOVES) the life of managing our corporate marketing and social media services, as well as overseeing our digital services team. Our only Canuck brings a strong background in real estate sales & marketing, software development and social media marketing, not to mention being a hyper-organized soul sister to Olivia. Canadian winter means obsessing over hockey (Let's Go Oilers!) until Spring where you can find her busy in the garden, homesteading and chilling with her pack.
Eric Shattuck
SEO Manager
With over ten years of experience as a content writer, copywriter, and SEO specialist, Eric enjoys the challenge of creating, managing, and optimizing content that gets results. When he’s not working, he enjoys scuba diving, photography, cooking, drawing, and being ambushed by his cat, Lua.
Michelle Kana
Account Director, Houston
Say hello to Michelle! Our resident Spotify playlist guru with 5 years of customer service experience, and she was the 3rd Top Sales Specialist in the state in her last role. She is a graduate from UT Austin with a BS in Advertising and a Business Foundations Certificate from the McCombs School of Business. She is ready to take the real estate marketing industry by the horns, so to speak, and assist clients in creating tactical lead gen campaigns that connect buyers with the home of their dreams.
Kelly! Dugas
Account Executive
Yes, Kelly with an exclamation point! That's how passionate of a person and marketer she is. Originally from Louisiana, Kelly has 10+ years of Customer Service, 4 years in Marketing, and 6 years in Management--making her the perfect person to have on our Account Services team. She loves working with clients and strategizing to help them reach their goals. She also hosts some pretty awesome themed parties with delicious themed treats. This year's Halloween party is at your place, Kelly!
Brigitte Sanchez
Account Executive
Keeping things humming is Brigitte’s focus as one of our talented Account Executives and we love her big, bright smile! She takes care of SmartTouch® clients as project manager for monthly client deliverables and also assists on CRM and Help Desk Tickets. Before Brigitte started with us as Account Coordinator and moved up to Account Executive, she was a Marketing Intern and a Student Technician at Mays Business School. When she’s not helping clients she loves traveling the world. In fact, she has been to 12 different countries (and counting) and 2 continents. She loves spending time with her puppy named “Benito” after Bad Bunny.
Phoebe Pina
Account Coordinator
A graduate from Texas A&M University in 2020 with a BBA in marketing and a background in retail customer service and as a recruiter, Phoebe brings a great skill set as an Account Coordinator project managing monthly client deliverables and supporting AEs with quarterly reports. Her passions are traveling, going to concerts/music festivals, finding the best Instagram worthy food spots, binge-watching shows and being dog mom to a year-old golden retriever named Dali.
Emma Fentem
Account Coordinator
A graduate of Sam Houston State University with a major in Marketing Communications, Emma joined our animal-loving team bringing her passion for animal rescue with her! She is the proud adoptive fur-parent to two dogs and two cats. She hails from Montgomery, Texas and is also a world traveler who looks forward to spending extended time each year at her family home in Amsterdam where she can immerse in her Dutch heritage. In addition to all that, Emma outshines Dr. Evil with her very own 1-year-old baby sister who she refers to as her little "mini me".
Devone Torrence
Smart Desk Manager
Devone has an eclectic background in the customer service, care, and support industry. He’s kept clients and customers happy throughout a career in the Healthcare Industry, first as a Customer Service Rep and then as Software Support, and in the Service Industry as a Sous Chef whipping up delicious dishes for 3 years. Our talented and personable Smart Desk Manager handles all support issues quickly and competently to make sure clients continue to generate and nurture leads with NexGen!
Steven Crocker
Sr. Web Developer
When you build your first website at 14, you’re definitely a Web developer at heart. Steven got his start writing video games and development tools in qBasic at the age of 13 and has spent the last 18 years perfecting his craft. He’s a wizard at Web development, but also a DJ and lover of electronic music, festivals, and dance culture. When he is not designing websites or making music, he spends time hiking, biking and kayaking. He’s also the proud Cat Dad to Luna.

Our team is an extension of our client’s team because our results are their results.  From technical gurus to specialists and senior level experts in our fields, we are all passionate about real estate marketing.

IF YOU ARE LOOKING FOR A GREAT OPPORTUNITY, EXPLORE OUR CAREERS PAGE TODAY!

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